Shipping policy

Outside Kidz scours the globe to find the coolest stuff possible. We strive to use U.S. domestic suppliers to get you the goods quickly. But, because we work with suppliers from all over the world, our shipping times can be slightly longer than usual. Here’s the scoop on our shipping policies:

Shipping Costs

Shipping is FREE when you purchase from us!

Where We Ship

We currently only ship within the United States. If you're off our map, drop us a line at Support@OutsideKidz.store and we'll see what we can do!

Processing Time

We hustle to process your orders within 1-2 business days. Orders on weekends or holidays? They get the VIP treatment first thing on the following business day.

Estimated Shipping Options & Delivery Times

Standard Shipping: 7 to 10 business days, unless otherwise noted
Express Shipping: We currently do not offer expedited shipping

Shipping from Multiple Suppliers

Your order might come from different suppliers, so items could arrive separately. We’ll keep you in the loop with tracking info for each shipment.

Order Tracking

Once your order ships, you’ll get a tracking number via email.

Delivery Dilemmas

Contact us at Support@OutsideKidz.store if it has been more than 3 days after your expected delivery date, and we’ll sort it out.

Damaged or Lost Packages

Stuff happens. If your order is damaged or lost, contact our customer service team at Support@OutsideKidz.store for assistance. Keep all packaging and damaged goods handy. And don't forget to take photos!

International Shipping

We currently do not ship outside the U.S.

Incorrect Addresses

Double-check your address! We’re not responsible for packages sent to wrong addresses. Realize you goofed? Email us ASAP at Support@OutsideKidz.store and we'll see what we can do.

Changes to Shipping Terms

We might update these terms occasionally. Check this page now and then to stay in the know.

Contact Us

Questions or concerns?

Email us at Support@OutsideKidz.store

Updated: 11.1.2024