Returns

Effective Date: Aug. 20, 2025

At Outside Kidz, we want your adventures to be magical! Here’s how our returns and refunds work for our digital and physical products:

Due to the nature of digital downloads, all sales are final.
We do not offer refunds for purchased PDFs, camp guides, or other downloadable activities.
If you have trouble downloading your purchase or accessing your files, contact us at Support@OutsideKidz.store and we’ll help you get it sorted.

We accept returns for physical items within 30 days of delivery.
Items must be unused and in their original packaging.
To initiate a return, email Support@OutsideKidz.store with your order number and reason for return. We’ll provide instructions for sending your items back.
Refunds will be processed to the original payment method once the returned item is received and inspected.
Shipping costs for returns are the responsibility of the buyer, unless the item was damaged or incorrect.

If you receive a defective, damaged, or incorrect physical product, contact us within 7 days of delivery.
We’ll replace the item at no extra cost or provide a refund if a replacement isn’t possible.

Questions about returns or refunds? Reach out anytime:
📧 Email: Support@OutsideKidz.store